Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business.
The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience.
What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table.
The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests.
IT Support, Systems & AI Optimization Technician
Valencia
Full-time
Permanent employee
Fourvenues
What You'll Be Doing
Manage the inventory and lifecycle of devices (laptops, mobile phones, POS terminals and event/testing equipment): preparation, configuration, delivery, retrieval and secure disposal.
Coordinate the technology side of onboarding, role changes and offboarding: accounts, access, groups, licenses and SaaS tools.
Act as the single point of contact for Helpdesk, providing first- and second-line support and managing incidents through a ticketing tool.
Resolve issues related to devices, accounts, MFA, applications, Wi-Fi, printers, peripherals and meeting rooms, escalating when needed.
Maintain and document the office network infrastructure: routers, switches, access points, firewalls, VLANs and Wi-Fi.
Coordinate MDM, EDR, encryption, patching and security updates.
Manage IT, telecom, repair and maintenance vendors.
Identify and implement AI-driven automations to optimize internal IT and Helpdesk processes.
Support other teams across the company in adopting and optimizing AI tools in their daily work.
Your profile
3–5 years of experience in Corporate IT, Workplace IT, internal IT support, helpdesk/service desk, or device management.
First- and second-line support experience on Windows and macOS.
Experience with device and inventory management, MDM and endpoint security.
Familiarity with Google Workspace or Microsoft 365.
Experience managing accounts, MFA, SSO, groups and permissions.
Knowledge of office networking: Wi-Fi, VLAN, DHCP, DNS, switches, routers and firewalls.
Experience managing vendors and equipment purchasing.
Interest and hands-on experience using AI tools to optimize work processes.
We value
Experience with POS terminals, event devices, testing equipment or deployments.
User orientation, organization and proactivity.
Experience implementing AI-driven automations or workflows.
Why us?
- Salary based on candidate's skills and experience.
- Annual bonuses for those who significantly contribute to Fourvenues' success.
- A vision and team that will inspire you to excel and reach the next level in your career development.
- Continuous training we want you to stay at the forefront of technology and grow your skills through regular internal training.
- MacBook laptop and high-resolution monitors to maximize your potential.
- Hybrid work model (3+2): three days in the office and two from home if that’s where you feel most productive although we're confident that the environment and the team will make you enjoy being at the office more than you’d expect.
- Flexible working hours. Organize your workday between 8:00 AM and 8:00 PM, as long as you meet scheduled commitments.
- Private health insurance to promote your peace of mind and well-being.
- Optional flexible benefits plan, such as dining, childcare, transportation, and discounts with major brands.
- Extra vacation days for special occasions like birthdays, holidays, or unique events.
Chi siamo
Fourvenues è l’azienda B2B che sta guidando la trasformazione digitale dell’industria della nightlife. Operiamo in un mercato globale dal valore superiore ai 100 miliardi di dollari, che comprende nightclub, festival, beach club, promoter di eventi e bar.
Questa crescita ci ha portato a essere riconosciuti come la terza azienda a più rapida crescita in Spagna nel 2026, a conferma della solidità del nostro modello e dell’impatto che stiamo generando nel settore.
La nostra visione è chiara: diventare il sistema operativo dell’industria, con una forte componente finanziaria e un modello di software verticale as a service (vSaaS) che permetta ai nostri clienti di raggiungere i propri obiettivi. Il loro successo è anche il nostro.
In soli tre anni, abbiamo moltiplicato i nostri ricavi per 20, e siamo solo all’inizio. Il nostro obiettivo è crescere almeno del 100% ogni anno, costruendo un ambiente in cui impegno, standard elevati e curiosità costante siano imprescindibili. Qui, l’eccellenza non è un’opzione: è lo standard.
Negli ultimi due anni, Fourvenues ha raccolto 11 milioni di euro da investitori statunitensi di primo livello, tra cui Base10 Partners (Notion, Figma, Instacart) e FJ Labs (Stripe, Airbnb, Rappi). Questo investimento alimenta la nostra ambiziosa strategia di crescita e rafforza il nostro impegno nell’espansione negli Stati Uniti attraverso un prodotto all’avanguardia e ad alte prestazioni.
In Fourvenues cresciamo in modo ambizioso, mantenendo allo stesso tempo una rigorosa disciplina sui fondamentali economici e una visione di lungo periodo. Non stiamo solo costruendo rapidamente, ma anche in modo sostenibile, assicurandoci che ogni passo avanti sia supportato da basi solide. Il nostro obiettivo è diventare la piattaforma leader dell’industria della nightlife, costruendo allo stesso tempo un’azienda destinata a durare.
Abbiamo il privilegio di collaborare con alcuni dei nomi più riconosciuti del settore, tra cui Group FIVE (Pacha), The Night League (UNVRS, Hï Ibiza, Ushuaia Ibiza), RDG (MILA, Casa Neos), Mayan Warrior, BRESH, Cova Santa, BCM, Blackworks, Sonorama Medellín e Opium, tra gli altri. Inoltre, continuiamo a siglare nuove partnership ogni mese, affrontando nuove sfide che ci spingono a mantenere un livello di servizio eccezionale.
Se sei in una fase della tua carriera in cui vuoi generare un impatto concreto, esprimere tutto il tuo potenziale ed entrare a far parte di un’azienda in forte espansione, questo è il posto giusto per te.
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